Our customer service policies are simple, drafted keeping your best interest in mind. In case of the following scenarios you are liable to get a replacement.
We have shipped a wrong product that is not matching with your order.
There is a manufacturing defect in the product ordered by you.
You have seven days (from the date you receive the parcel) to make up your mind and intimate us that you wish to exchange the product.
You can do so by dropping in an Email to topsellerkpk@gmail.com or call at +92 3156789654
You have to send us the parcel within seven days of its receipt through courier.
Courier for sending back the product will borne by customer.
Some Do’s and Don’ts
Items must be unused and undamaged and must be in their original purchase condition.You need to send us the following:
Original Product Packaging.
We do have a different policy for Promotional items. For Promotional items, Team5 fashion store. must be contacted within 7 days of receiving your order if you wish to exchange in sizes only. We do not refund Promotional items.
Faulty Products:
Please contact Team5 fashion store immediately. We will offer you a full refund or exchange on faulty goods.
Please send returns to: Team5 fashion store.
Retail Exchange Address of Charsadda kpk Ghafoor market Opposite Mother day and Hifi baby souts stores with all Exchange please states your full name, invoice number, reason for your Exchange. If you have any queries, please feel free to contact at team5 fashion store Mobile No
+92 3156789654